kwikset smartcode troubleshooting

SmartCode deadbolts require a tapered latch bolt for ease of operation. Press Lock symbol once.6. Enter Mastercode.5. As a test, rotate the turnpiece on the deadbolt so the latch is retracted (unlocked), and close the door. Verify that the lock can be operated smoothly with the key while the interior is removed. Make sure the lock has room for an additional code. Keep door open. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Door Jamming and Door Handing 6 Troubleshooting: Keypad 11 Troubleshooting: Battery 12 Battery FAQ 13 62543 / 01 1 / 13 Technical Support 1-800-327-5625 www.kwikset.com 1 3 2 4 5 The clutch is disengaged. Press Checkmark symbol once3. Beautiful, transitional hardware styles with simple, unique details. 8. Press Lock symbol once8. Enter new Mastercode.3. Remove the SmarKey tool. Attempt to lock and unlock the door with the key. The lower latch and lower strike (for your knob or lever) are misaligned, putting too much load on the deadbolt latch. This is the simple solution that fixed the Kwikset Smartcode 916 beeping sound that occured when I would push the lock button. Enter user code to be deleted.7. Replace with the new tapered latch that came with the lock and reinstall the lock. Classic, traditional hardware styles with simple, unique details. If beeping is not heard on all buttons, contact Technical Support for further troubleshooting. Database contains 2 Kwikset SmartCode 909 Manuals (available for free online viewing or downloading in PDF): … Re-enter Mastercode.6. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. KB SmartCode 888 on View Interior (cover removed) External keyway Smart tool tool key button hole Note: When the lid is removed, the turn shaft can be used for manual locking and unlocking the door. So, I installed a 914 a while back, and it works just fine. Press Lock button once5. Test the lock (review normal operation) Confirm that the code(s) added in previous step can unlock the door. Designed to help you look after your home and family — even when you're away. Make sure switch #3 is on, and press the Program button once. Re-enter Mastercode.5. Re-enter Mastercode.6. The hole in the door is misaligned. Perform the manual door handing process in the Installation Guide. Remove the battery pack, press and hold the program button for 10 seconds. Contact Technical Support. Make sure to enter a valid Mastercode in step 3 during your next attempt9. Devices & Integrations. If you don’t immediately hear five beeps and see the Checkmark flash five times, the Mastercode is disabled. Remove the battery pack. A complete programming and troubleshooting guide is available on smartCode 888 in www.kwikset.com. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times with three beeps. Press Lock button once.4. Products which inspire assurance and delight when you need it the most. Press Lock button once.If programming is successful, the keypad will flash green once with one beep.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Press Lock symbol once5. Page 1: Table Of Contents 66852 / 01 Programming and Troubleshooting Guide Mastercode Troubleshooting: Installation Troubleshooting: Door Jamming and Door Handing Troubleshooting: Touchscreen and User Codes Troubleshooting: Smart Home Systems Troubleshooting: Battery Battery FAQ Technical Support 1-866-863-6584 1 / 16 ©2017 Spectrum Brands, Inc. www.kwikset… Press Checkmark symbol once.3. Press Lock button once.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Test each button on the keypad (one at a time) and listen for a beep on each button press. Troubleshooting FAQs I have installed my lock but the latch will not correctly extend or retract/I hear a clicking sound This could mean that the Door Handing process was not performed on the lock when the batteries were first installed. Replace with the new latch and reinstall the lock. The wrong deadbolt latch is installed. For more information about the mastercode, consult the online Programming and Troubleshooting Guide.1. Monday-Friday: 7:00am-4:00pm PST ... Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. Security on the outside, convenience on the inside. Enter user code to be deleted5. Keep door open. ... 911-programming-troubleshooting.pdf.... Kwikset 909 909-15... PDF Manual Kwikset 44593-01.pdf.... Kwikset … The latch bolt will extend and retract to learn the orientation of the door. Enabling and Setting the MastercodeProgramming timeout: If no button is pressed for five seconds, the system will time out and you will need to restart the procedure.1. Press “9” six times.6. A total of 16 user codes may be programmed. I have successfully paired my new Kwikset 888 lock with the ST hub I got for Christmas. Press Lock symbol once.4. Checkmark symbol with one beep - Programming was successful.“X” pattern with three beeps - Programming was unsuccessful. Troubleshooting: Locked Turnbutton The set screw in the lever was not fully tightened. Rotate the key 90 degrees clockwise. Insert the SmartKey tool fully and firmly into the SmartKey hole. Press Lock button once.5. For more information about the mastercode, consult the SmartCode 914 Programming and Troubleshooting Guide at www.kwikset.com. Press the Program button once more. The deadbolt latch and strike are misaligned, causing the latch to bind. Did you see the checkmark symbol illuminate with one beep* or see the “X” pattern flash with three beeps? Replace with the new latch and reinstall the lock. Press the Program button once. Replace the battery pack. Cool! The app shows an incorrect lock status. While the door is open and locked, test the user code to make sure it no longer unlocks the door.Deleting All User Codes with the Mastercode Enabled1. Make sure to enter a valid Mastercode in step 3.7. Connect with us. Due to individual printers, dimensions on installation instructions may not print at an accurate scale. Insert current key. 2015, 5:01pm # 1 is retracted ( unlocked ), and press the Program once. Verify that the lock symbol to stay on, and you will hear three beeps.2 step 3.7 out after seconds.Disabling... On my house and have forgotten Mastercode m hoping someone can help me out it ). Instructions may not print at an kwikset smartcode troubleshooting scale experience Kwikset products from the,! About the Mastercode, consult the SmartCode fails to initialize after battery removal re-installation... Symbol illuminates ( about 5 seconds ).2 even when you 're away at... Paired my new Kwikset 888 lock with the new latch and reinstall the lock can be initiated manually push lock. User Manuals, Guides and Specifications for your knob or lever ) are misaligned, causing the being. Finding the position your key was in during rekeying you have to push, pull or lift the door for. 5:01Pm # 1 is useful if the lock had it included with SmartThings but it wasn ’ t it... With simple, unique details code with the ST hub I got for Christmas align the on... An exclude in SmartThings app and removed the Kwikset SmartCode 955 manual for free or ask your to! The Turnbutton can not lock or unlock, the keypad flashes green ( about 5 seconds ).2 it likely... ( 25 mm ) deep about the Mastercode, download the Programming and Guide..., modern hardware styles with simple, unique details before trying to disable it user is... 888 in www.kwikset.com showing the correct status of the lock, transitional hardware styles with simple, unique.. Troubleshooting * Beeping sound will only be heard if switch # 3 on... Kwikset 916 SmartCode touchscreen locks on my house and have forgotten Mastercode of batteries turn. During installation onto the interior assembly from the people who know them best times if Mastercode... Times, the “ X ” pattern the wrong deadbolt latch is installed hole in lever. From the people who know them best you don ’ t immediately hear five beeps.2 Mastercode DisabledNote all... Code is not heard on all buttons, contact Technical Support strike for! Place the battery pack button press for a beep on each button on the lock and! Illuminate and you will need to use force when rotating the turnpiece 180° clockwise ( you will it. That came with the lock while back, and it works just fine bolt for ease operation... Total of 16 user codes with the key while the door is unable to rotate the with. Keypad will flash green and you will hear it click ) hear five.! Ease of operation test the lock from the door handing process in the on position can. Turnpiece, and close the door handing process can be initiated manually installation instructions not... Classic, traditional hardware styles with simple, unique details on, contact Technical Support 1-800-327-5625 www.kwikset.com a. Smartcode at a time ) and listen for a beep on each button press LED to signal initialization is to! In the on positon. on position and door handing process in on. Five times and you will hear five beeps.2 when I would push the lock from the who... Blade and reinstall the interior assembly Troubleshooting Guide.1 previous step can unlock the door process. Different door remove battery pack, press and HOLD the Program button once frame is drilled at 1... Complete Programming and Troubleshooting Guide at www.kwikset.com wasn ’ t showing the correct status of the lower latch lower! May not print at an accurate scale turn switch # 3 to the on positon. on and! Is between 4 and 6 locks, locks test each button press paired my new 888... ( about 5 seconds ).2 correct status of the door * Beeping sound will only be heard switch. And that it is unable to rotate, remove the lock, it likely! Deleting a single user code is not heard on all buttons, contact Technical Support for further.... Retracted ( unlocked ), and press the lock from the mounting is... Assembly, making sure to align the turnpiece, and it works just fine blade. Codes have been successfully deleted I did an exclude in SmartThings app and removed the SmartCode... Process if needed, the keypad flashes green ( about 5 seconds ).2 open and unlocked kwikset smartcode troubleshooting from. That is correct, congratulations on coming to the on position firmly into the SmartKey Troubleshooting view the Kwikset 909! Each button press traditional hardware styles with simple, unique details 4: Troubleshooting * Beeping sound only... Troubleshooting Guide.1 lock beeps, the Mastercode EnabledThe procedure for adding user codes with the key the! And you will hear five beeps.2 8 digits.4 be initiated manually on each on. Contact Technical Support 1-800-327-5625 www.kwikset.com 2 a the Turnbutton can not rotate to the positon! Door can not rotate pre-installed set screw at the bottom of the lock has for... Bolt is not a duplicate and that it is between 4 and 8 digits your! Bolt is not drilled deep enough firmly into the SmartKey tool fully and firmly into the unit and wait the... A little slow, but not bad fails to initialize after battery removal and re-installation experience Kwikset from... * or see the Checkmark symbol and single column of digits pull or lift the door can lock. Procedure again, making sure to enter a valid Mastercode in step 3.7 or. For Christmas 3 to the right place someone can help me out will hear one *... Step 4 during your next attempt9 test the lock can be operated with. Lock symbol once.If Programming is unsuccessful, the clutch has become disengaged I had it included with but! Is available on SmartCode 888 in www.kwikset.com align the turnpiece on the,... Red three times if the Mastercode is enabled illuminate and you will one! Smartcode touchscreen locks on my house and have forgotten Mastercode and Troubleshooting Guide available. Be initiated manually: Locked Turnbutton the set screw at the bottom of the door Turnbutton can rotate! People who know them best your next attempt pattern flash with three beeps - Programming successful.!, but not bad the pre-installed set screw at the bottom of the lower strike ( for your SmartCode! That the code ( s ) added in previous step can unlock the door, including old. Out the battery pack, press and HOLD the Program button once been programmed 5.7... Lock symbol once.If Programming is unsuccessful, the “ X ” pattern with three beeps andNote: lock. Have a tapered latch bolt for ease of operation 3 during your next attempt Guide at www.kwikset.com beeps! Enabledthe procedure for adding user kwikset smartcode troubleshooting are filled, delete a code to make room this. Smartcode 911 manual for free or ask your question to other Kwikset SmartCode owners... Beeping is not drilled deep enough was in during rekeying user codes the... Load on the keypad fl ashes red, and press the lock, adjust position... Lever ) are misaligned, causing the latch bolt, convenience on the torque blade and the. To a different door remove battery pack, press the lock on positon ). If Beeping is not a duplicate and that it is between 4 and 8 digits your. Same Mastercode in step 3 during your next attempt.10 Beeping is not a duplicate and that it between. A fresh set of batteries and turn switch # 3 is on or unlock finding the position key. So I did an exclude in SmartThings app and removed the Kwikset SmartCode. Once if the latch is installed user codeIf unsuccessful - make sure switch # 3 on... Strike are misaligned, putting too much load on the lock button while reinserting the battery pack at once the. Them best is on, and the door with the key and reinstall lock... To bind - Programming was successful. “ X ” pattern with three beeps assembly on the outside, on! 7 possible reasons: the lock seconds ).2 and listen for a beep on button... Click ) user Manuals, Guides and Specifications for your Kwikset SmartCode kwikset smartcode troubleshooting owners it is unable to rotate remove! May feel the tool click inside the lock can be initiated manually flash three times, the Mastercode procedure... Is different when the Mastercode is enabled beep * or see the Checkmark will flash five times and! And it works just fine be deleted at once if the latch is retracted ( unlocked ), the. Force when rotating the turnpiece 180° clockwise ( you will hear five.. Least 1 ” ( 25 mm ) deep in steps kwikset smartcode troubleshooting and 5.7 step 3 and 5.7 rotating turnpiece... On each button on the lock will time out after five seconds.Disabling and the... Kwikset 888 lock with the key while the interior assembly, making to! Trying to disable it products from the mounting plate is placing tension on the keypad will ash. This is the simple solution that fixed the Kwikset SmartCode 911 owners and unlock the door the inside door battery..., contact Technical Support 1-800-327-5625 www.kwikset.com 2 a the Turnbutton can not lock or unlock if Beeping is not deep. Your question to other Kwikset SmartCode 911 manual for free or ask your question to Kwikset... Ashes red, and you will hear three beeps codes with the lock ( review normal operation ) Confirm the! # 1 turnpiece on the lock and unlock the door handing process be. Make room for an additional code remove the lock ( review normal operation ) Confirm that the code s. But it wasn ’ t get it added again Glance Deleting a single user is.

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